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Live CasinosLive DealersHow to become a dealer in live casino?

How to become a dealer in live casino?

Last updated: 14.11.2025
Nathan Williams
Published by:Nathan Williams
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Live casino games are truly making waves in Singapore's iGaming scene, offering an immersive and incredibly realistic experience. A huge part of this magic? The live dealers themselves, who are key to welcoming players and making everyone feel right at home at the virtual tables.

But this article isn't just about singing the praises of live casino dealers (though they certainly deserve it!). It's for those of you who might be dreaming of becoming one. And yes, the pay can be quite good, so it's worth considering!

Who Exactly is a Live Casino Dealer in Singapore?

Ever logged into a live casino game and been greeted by a friendly, professional face, ready to get the game started? Those are the real human dealers, also known as hosts, running the show. So, a live casino dealer is essentially a casino employee who manages and hosts the live casino room. They're the ones dealing the cards, spinning the wheels, announcing winners, and engaging with players to ensure a smooth and enjoyable experience.

What Qualifications Do You Need to Be a Live Dealer?

You might think being a live dealer is straightforward, but most live dealers in Singapore's top online casinos are actually quite skilled and often overqualified. Becoming a successful live dealer requires a specific set of qualities that not everyone possesses.

First off, you need to be of legal age and of sound mind. In Singapore, this typically means you must be at least 21 years old to work in roles related to the gaming industry.

Next, excellent communication skills are essential. Fluency in English is a must, as it's the primary language used in most international online casinos catering to Singaporean players. If you happen to know other languages like Mandarin, Bahasa Melayu, or Tamil, that's a definite plus, opening up opportunities for games hosted in various languages!

Beyond that, a naturally cheerful and social personality is key. You'll need to be able to handle pressure well, as live casino games can get intense. You'll encounter players who might be frustrated, so staying calm and professional is vital. Bonus points if you have a good understanding of live casino games or prior experience in the industry – it really gives your application a solid boost.

Developing these skills can significantly enhance your prospects:

  • Being a great team player
  • Customer service experience
  • Basic math skills
  • Quick thinking and problem-solving
  • Effective communication abilities
  • Tact and diplomacy in handling situations
  • Reliability and integrity
  • Professional and well-maintained appearance
  • Willingness to work flexible hours, including nights, weekends, and holidays

Attending live casino dealer school

Even if you tick most of the requirements above, you’re not out of the woods yet. Unless you show proof of holding the same position initially at a land-based or live casino, the operator will assume you don’t meet the standards. So, is it over for you?

No, you don’t necessarily need prior experience as a live dealer to land the job. That’s because some operators will train you to ensure you’re ready for the occasion. Evolution Academy is a good example where newly hired croupiers spend up to 2 weeks learning the ropes.

But if you have time to spare, you can earn legit credentials from a legit live casino school. Most of these schools offer full-time courses for 4 to 12 weeks. They will teach you how to behave on the tables, open/close bets, communicate with players, and anything you need to know.

Responsibilities of a live dealer

The live casino operator will furnish you with all the details about your role as a live dealer. Below are some of the responsibilities according to Evolution’s recent job description:

  • Enthusiastically introduce gamers to the game and explain everything.
  • Spin the wheel, deal the cards, and announce results.
  • Research appropriate topics to discuss with players.
  • Engage gamers in friendly, game-oriented conversations without giving an opinion.
  • End the game with a positive parting remark.
  • Ensure there are no cheaters in the game.
  • Address issues raised by players in a timely and friendly manner.

Benefits of working as a live casino dealer

Working as a live dealer in a casino can be an excellent career opportunity, with a variety of benefits. If you're passionate about table games like baccarat, craps, poker, blackjack, and roulette, this could be the perfect job for you.

Live studio operators understand that salary is an important consideration, and they offer a good pay rate along with other attractive perks. For example, an Evolution dealer in Canada can earn between $18 and $22.60 per hour, and the operator provides monthly performance bonuses and four paid days off.

You might be wondering whether live casino dealers receive tips, just like their counterparts in land-based casinos. The answer is yes - players can tip live casino dealers, just as they would in a land-based casino.

Pros and cons of becoming a live dealer

Pros of Becoming a Casino Dealer ✅Cons of Becoming a Casino Dealer ❌
High Earning Potential and TipsChallenging Working Hours and Shifts
Dynamic and Exciting Work EnvironmentPhysical and Mental Demands of the Job
Opportunities for Career AdvancementDealing with Difficult Customers
Flexible Work SchedulesJob Stability and Seasonal Fluctuations
Developing Interpersonal and Customer Service SkillsCompliance and Regulatory Challenges
Exposure to Various Casino Games and TechniquesPotential for Job Stress and Burnout

Working Conditions for Casino Dealers

Working Conditions for Casino Dealers Working in a casino, whether it's a traditional land-based establishment or an online platform, requires a flexible approach to work hours due to the 24-hour nature of the business. This often means adapting to varying schedules, especially in the early stages of your career. However, this flexibility can be advantageous, allowing for the possibility to balance other jobs or personal commitments alongside your role as a dealer.

A day in the life of a casino dealer typically involves a range of duties, including:

  • Distributing payouts or collecting bets based on the outcomes and specific rules of each game.
  • Managing the game table, ensuring accurate and error-free card distribution to players.
  • In games like blackjack, comparing the house’s hand with players' to identify winners.
  • Operating a variety of gambling games such as craps, roulette, poker, or keno, while adhering strictly to rules and regulations.
  • Converting cash into gaming chips or tokens for players.

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