Live casino games are taking over the iGaming scene, thanks to their immersive and realistic gaming experience. But for these games to reach where they are, the live dealers have played their part. They are responsible for welcoming players and making them feel at home.
However, this article is not all about showering live casino dealers with praises (they deserve it, by the way). Instead, it’s for those who harbor a dream of becoming a live casino croupier. Don’t worry; the pay is good!
Who is a live casino dealer?
When you fire up a live casino game, a handsome or pretty face will greet you, eager to make you settle down as quickly as possible. These are real human dealers or game hosts. So, a live casino dealer is the casino employee who manages and moderates the live casino room. These employees are responsible for dealing cards, spinning the wheels, announcing results, interacting with players, and so on.
Live dealer job qualifications
You might dismiss the casino live dealer as a mere employee with no professional qualifications. But most live dealers at top live casinos are overqualified for the job. Becoming a live dealer at live casinos requires some qualities that not everyone has.
For starters, you must be an adult and of sound mind. Casino studios operate in different countries, meaning the age requirement might vary. But generally, this can be 18 or 21 years, although most studio operators prefer 21 years and above.
Next up, the live dealer online casino will look at your communication skills. Candidates should fluently speak English. However, you’ll get an added advantage if you grasp other international languages like French, Espanol, Danish, etc. You probably know some live casino games hosted in your native language, don’t you?
In addition, your personality must be joyful and social all the time. You should also easily handle pressure as the game can be demanding. Believe it or not, you’ll meet lots of frustrated players. And most importantly, knowledge of live casino games or experience in this field is an excellent boost to your CV.
Skills can significantly enhance your prospects:
- Proficient teamwork capabilities
- Experience in customer service
- Fundamental mathematical skills
- Rapid problem-solving abilities
- Effective communication skills
- Tact and diplomacy
- Reliability and integrity
- Professional and well-maintained appearance
- Willingness to work flexible hours, including nights, weekends, and holidays
Attending live casino dealer school
Even if you tick most of the requirements above, you’re not out of the woods yet. Unless you show proof of holding the same position initially at a land-based or live casino, the operator will assume you don’t meet the standards. So, is it over for you?
No, you don’t necessarily need prior experience as a live dealer to land the job. That’s because some operators will train you to ensure you’re ready for the occasion. Evolution Academy is a good example where newly hired croupiers spend up to 2 weeks learning the ropes.
But if you have time to spare, you can earn legit credentials from a legit live casino school. Most of these schools offer full-time courses for 4 to 12 weeks. They will teach you how to behave on the tables, open/close bets, communicate with players, and anything you need to know.
Responsibilities of a live dealer
The live casino operator will furnish you with all the details about your role as a live dealer. Below are some of the responsibilities according to Evolution’s recent job description:
- Enthusiastically introduce gamers to the game and explain everything.
- Spin the wheel, deal the cards, and announce results.
- Research appropriate topics to discuss with players.
- Engage gamers in friendly, game-oriented conversations without giving an opinion.
- End the game with a positive parting remark.
- Ensure there are no cheaters in the game.
- Address issues raised by players in a timely and friendly manner.
Benefits of working as a live casino dealer
Working as a live dealer in a casino can be an excellent career opportunity, with a variety of benefits. If you're passionate about table games like baccarat, craps, poker, blackjack, and roulette, this could be the perfect job for you.
Live studio operators understand that salary is an important consideration, and they offer a good pay rate along with other attractive perks. For example, an Evolution dealer in Canada can earn between $18 and $22.60 per hour, and the operator provides monthly performance bonuses and four paid days off.
You might be wondering whether live casino dealers receive tips, just like their counterparts in land-based casinos. The answer is yes - players can tip live casino dealers, just as they would in a land-based casino.
Pros and cons of becoming a live dealer
|Pros of Becoming a Casino Dealer ✅
|Cons of Becoming a Casino Dealer ❌
|High Earning Potential and Tips
|Challenging Working Hours and Shifts
|Dynamic and Exciting Work Environment
|Physical and Mental Demands of the Job
|Opportunities for Career Advancement
|Dealing with Difficult Customers
|Flexible Work Schedules
|Job Stability and Seasonal Fluctuations
|Developing Interpersonal and Customer Service Skills
|Compliance and Regulatory Challenges
|Exposure to Various Casino Games and Techniques
|Potential for Job Stress and Burnout
Working Conditions for Casino Dealers
Working Conditions for Casino Dealers Working in a casino, whether it's a traditional land-based establishment or an online platform, requires a flexible approach to work hours due to the 24-hour nature of the business. This often means adapting to varying schedules, especially in the early stages of your career. However, this flexibility can be advantageous, allowing for the possibility to balance other jobs or personal commitments alongside your role as a dealer.
A day in the life of a casino dealer typically involves a range of duties, including:
- Distributing payouts or collecting bets based on the outcomes and specific rules of each game.
- Managing the game table, ensuring accurate and error-free card distribution to players.
- In games like blackjack, comparing the house’s hand with players' to identify winners.
- Operating a variety of gambling games such as craps, roulette, poker, or keno, while adhering strictly to rules and regulations.
- Converting cash into gaming chips or tokens for players.
About the author
Ethan Lim, a native of the Lion City, is Singapore’s rising star in the domain of online casino guide localization. He masterfully blends his intimate knowledge of local culture with international gaming standards to produce content that resonates deeply with Singaporeans.